All About Our Services

Domestic Cleaning

Regular maintenance cleaning to keep your home fresh, tidy, and manageable.

Includes (typical standard clean):

  • General dusting and wiping of surfaces

  • Bathroom tidy and wipe‑down

  • Kitchen tidy and wipe‑down

  • Hoovering and mopping

  • Beds made (where requested)

  • Rubbish emptied

Best for: Weekly or fortnightly cleans, busy families, everyday upkeep.

Deep Cleaning

A more detailed clean focusing on areas that don’t get done in a regular clean.

Includes (typical deep clean):

  • Full bathroom deep clean

  • Full kitchen deep clean

  • Skirting boards, door frames, window sills

  • Behind/under accessible furniture

  • Limescale and grease removal (where reasonable)

  • Detailed dusting and wipe‑down

Best for: Seasonal resets, neglected areas, pre‑event or “big reset” cleans.

Airbnb Cleaning

Turnover cleaning designed for short‑stay properties and hosts who need consistency.

Includes:

  • Full reset of the property

  • Bathroom and kitchen cleaning

  • Hoovering and mopping

  • Rubbish removal

  • Light staging for guest‑ready presentation

Important:

  • Clean linen must be provided on site (we do not supply linen).

  • Clear access instructions (codes, key safe, lockbox) must be provided.

Best for: Airbnb hosts, serviced accommodation, short‑stay rentals.

End‑of‑Tenancy Cleaning

A full, professional clean designed to meet landlord and agency expectations.

Includes:

  • Full deep clean of all rooms

  • Inside cupboards

  • Bathroom descaling and sanitising

  • Kitchen degreasing and cleaning

  • Floors throughout

  • High‑touch areas (handles, switches, etc.)

Fridge & oven policy:

  • Inside fridge cleaning is included only if the fridge is completely empty.

  • If the fridge is not empty, a separate add‑on must be booked.

  • Oven cleaning is not included in the standard End‑of‑Tenancy clean and is available as a separate add‑on service.

Best for: Moving out, pre‑inventory checks, landlord/agency requirements.

DIY & Home Improvements

Small home services to support maintenance and upgrades.

Examples:

  • Furniture assembly

  • Surface mould treatment (not structural damp repair)

  • Painting and decorating

  • Painting prep and minor home fixes

Durations and prices vary by job and are shown on the booking page. Some services may require add‑ons (e.g., furniture move, paint supply).

NEW: Personal Support Services

Supportive, practical help for individuals who need assistance maintaining a safe, clean, and comfortable home environment.

Domestic Support

Light household help for those who need extra support day‑to‑day.

Includes:

  • Cleaning and tidying

  • Laundry and folding

  • Meal prep support

  • Home organisation

  • Routine assistance

Best for: Individuals needing help to maintain independence, vulnerable adults, busy households.

Enhanced Home Support Packages

Structured support tailored to individual needs.

Includes:

  • Home safety checks

  • Clean & tidy routines

  • Support with maintaining hygiene standards

  • Encouragement with daily tasks

  • Light companionship while completing household activities

Best for: Individuals needing consistent home‑based support.

NEW: Commercial Cleaning

Reliable cleaning for small businesses, offices, and commercial environments.

Office Cleaning

Routine or one‑off cleaning for workspaces.

Includes:

  • Desk and surface cleaning

  • Kitchenettes and break areas

  • Bathrooms

  • Hoovering and mopping

  • High‑touch sanitising

Best for: Small offices, shared workspaces, studios.

Retail & Customer‑Facing Spaces

Cleaning designed for businesses that welcome customers.

Includes:

  • Front‑of‑house cleaning

  • Floors and surfaces

  • Bathroom maintenance

  • Light staging

Best for: Salons, shops, studios, treatment rooms.

Short‑Let & Commercial Deep Cleaning

A deeper clean for high‑traffic or specialised environments.

Includes:

  • Detailed sanitising

  • Deep cleaning of all areas

  • High‑touch points

  • Floors throughout

Best for: Busy commercial spaces, periodic resets, pre‑inspection cleans.

Steam Cleaning Add‑Ons

Steam cleaning is available as an add‑on to selected cleaning services. It uses high‑temperature steam to sanitise and detail surfaces without harsh chemicals.

Common steam add‑ons:

  • Bathroom steam sanitising

  • Kitchen steam sanitising

  • Floor steam refresh

  • Mattress and sofa steam refresh (heat‑safe fabrics only)

Important:

  • Surfaces must be pre‑cleaned; steam is for sanitising, not general cleaning.

  • Steam cannot be used on real wood floors, velvet, silk, or heat‑sensitive materials.

  • Steam cleaning does not include inside appliances.

Standalone Steam Sanitising

Standalone steam appointments are for customers who want steam sanitising only, without a full clean, and are suitable for pre‑cleaned properties.

Examples:

  • Bathroom steam sanitising

  • Kitchen steam sanitising

  • Floor steam refresh

  • Sofa and mattress steam refresh

Properties must be already clean, uncluttered, and suitable for steaming.

How Our Add‑Ons Work

Add‑ons are optional extra services that can be selected during booking to customise your clean.

Common add‑ons include:

  • Inside oven clean

  • Inside fridge clean

  • Steam cleaning options

  • Extra rooms or extra time

  • DIY extras (e.g., furniture move, paint supply)

Fridge Add‑On Policy

  • Inside fridge cleaning can be booked as an add‑on at any time, even if the fridge is not empty.

  • For End‑of‑Tenancy cleans, inside fridge cleaning is included only if the fridge is completely empty.

  • If the fridge is not empty during an End‑of‑Tenancy clean, the Inside Fridge Add‑On must be booked.

Why Add‑Ons Are Important

Add‑ons ensure the correct time, tools, and pricing are allocated for your appointment. They must be selected during booking so your cleaner can prepare and complete all requested tasks safely and efficiently.